Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 10/8/2025
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Communication preferences
Usage Information
We automatically collect certain information when you use our website and services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
- Analytics data to improve our services
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you important updates about your orders
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our business (payment processors, shipping companies, analytics providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure data storage and processing
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Business operational needs
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: support@flipnfitgames.com